Enquiries openDurham and selected nearby areas

Home Cleaning

Short-stay changeovers

A structured enquiry route for guest-ready cleaning, linen and property presentation requirements.

Before confirmation

What Nova will clarify

A reliable arrangement starts with a clear brief.

Typical enquiry information

Exact inclusions are confirmed for the individual property and requirement.

  • A scope based on the space and information supplied
  • A clear route for questions and amendments
  • Confirmation of location and scheduling availability
  • Relevant preparation and access instructions
  • A quotation before the arrangement is accepted

Individual assessment

This service is confirmed only after Nova reviews the requirement, suitable capability, access and safety controls.

Submit the available details through the quotation route. Nova will confirm whether the requirement can be accepted.

Related guidance

Use the blog to prepare the space and understand relevant cleaning considerations.