Service information · Durham launch planning
MenuClose

Specialist Cleaning

Carpet and upholstery cleaning

Planned service information: specialist enquiries assessed against fibres, condition, access and intended result.

Service status Service standards

Before any future service

What a future service would clarify

Any future arrangement would start with a clear brief.

Property and space

Type, size, occupancy and the areas that need attention.

Scope and priorities

Tasks, exclusions, condition and any time-sensitive result.

Location and access

Postcode, parking, keys, entry arrangements and site restrictions.

Timing and frequency

Preferred dates, time windows and recurring requirements.

Planning information

Any future service would require scope and exclusions to be confirmed for the individual property and requirement.

  • A future scope would be based on the space and information supplied
  • A clear route for questions and amendments would be required
  • Location and scheduling availability would require confirmation
  • Relevant preparation and access instructions would be confirmed
  • A written quotation would be required before any arrangement is accepted

Individual assessment

This service is confirmed only after Nova reviews the requirement, suitable capability, access and safety controls.

Submit the available details through the quotation route. Nova will confirm whether the requirement can be accepted.

Related guidance

Use the blog to prepare the space and understand relevant cleaning considerations.