Website and service terms

Website information

Website content supports enquiries and product discovery. A service, price, product, delivery or booking is not confirmed until Nova expressly confirms the relevant arrangement.

Customer information

Customers should provide accurate, complete information and promptly explain material changes affecting access, safety, scope, delivery or timing.

Products and orders

Catalogue information is subject to availability and final confirmation. Product labels, safety information and manufacturer instructions take priority over general website guidance.

Liability and applicable rights

Nothing on this page excludes rights or responsibilities that cannot lawfully be excluded. Specific service, order, provider or marketplace terms may apply to the confirmed transaction.

Contact

Questions can be sent through Nova support.