Why Nova

People and vetting

Nova records the checks, roles and capability requirements applicable to people carrying out services.

What this means in practice

The exact evidence and controls depend on the service, product and operating context.

Requirements, responsibilities and relevant information are clarified.

Methods, products, access and communication follow the confirmed arrangement.

Completion, feedback, records and any corrective action are handled through the appropriate route.

Use the linked routes for more detailed information.

How personal information is handled.

How to raise and pursue a concern.

How Nova supports accessible website use and communication.