Enquiries openDurham and selected nearby areas

Why Nova

Practical sustainability

Reduce avoidable waste, dose products accurately and choose reusable or refill options where suitable.

What this means in practice

The exact evidence and controls depend on the service, product and operating context.

Before

Requirements, responsibilities and relevant information are clarified.

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During

Methods, products, access and communication follow the confirmed arrangement.

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After

Completion, feedback, records and any corrective action are handled through the appropriate route.

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Related policies and help

Use the linked routes for more detailed information.