Provider network
Building a network through standards, not volume alone.
Nova’s approved model includes verified cleaning professionals and specialist contractors. Public applications are not yet open through this website.
NOVA pathwayBuilding a network through standards, not volume alone.
Planned capability
Provider participation will open in controlled stages.
The future network is intended to support reliable availability while maintaining service, safety, insurance, quality and record controls appropriate to each service tier.
- Role and identity evidence
- Service-area and availability information
- Experience and capability appropriate to the service
- Relevant insurance and safety evidence where required
- Quality, incident and complaints pathways
- Ongoing status and readiness management
Applications are not currently open.
This page explains the intended network model. It does not constitute provider recruitment, approval, accreditation or a promise of work.
Read the standards approachFuture network principles
Capability matched to service risk.
Domestic
Appropriate checks for work in customer homes.
Commercial
Requirements aligned to premises and operating conditions.
Specialist
Additional competence and controls for higher-risk work.
Readiness
Availability shown only while capability remains current.