Service area
Starting locally. Designed to expand responsibly.
Nova currently invites domestic and commercial enquiries from Durham and selected nearby areas. Availability is confirmed using the postcode and service requirement.
Current position
Durham and selected nearby areas.
The website does not publish an artificial fixed boundary or claim blanket coverage. Nearby enquiries can be considered, but availability depends on current provider supply, route practicality and the service requested.
Postcode check
Send the postcode with the enquiry.
Nova will confirm whether the current service can support the location. This avoids unsupported promises and helps route expansion follow actual operational readiness.
Check your areaExpansion logic
UK-wide ambition without premature claims.
The approved model is not artificially limited to one geography. New areas can activate when verified provider supply, service quality, customer support and relevant controls are ready.
Demand
Evidence of viable customer need.
Supply
Suitable provider capacity.
Control
Operational and quality readiness.
Support
Customer communication and issue handling.
