Enquiries openDurham and selected nearby areas

Suppliers & sellers

A future commerce network with controlled participation.

Nova’s approved roadmap includes product suppliers and marketplace sellers, governed through product risk tiers and readiness controls.

NOVA pathwayA future commerce network with controlled participation.
Planned capability

Supplier and seller onboarding is not yet open.

The future Nova Clean Shop is intended to cover cleaning products, consumables, equipment and professional supplies. Participation must not become an unrestricted seller marketplace.

  • Supplier identity and commercial checks
  • Product source and specification records
  • Risk-tiered product review
  • Pricing, fulfilment and returns responsibilities
  • Marketplace conduct and customer-support standards
  • Ongoing listing and seller status control
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